How to ask
- Write to glintshot@kubicl.com with the email address you bought with.
- The refund goes back to the card or account you paid with, through Lemon Squeezy, usually within 5–10 business days depending on your bank.
- Your licence stops working once it's refunded. The free version keeps working as before.
Cancelling instead
To stop future payments without a refund, choose Manage subscription in Settings › Licence and cancel. Pro keeps working until the end of the period you paid for.
After 14 days
Payments older than 14 days aren't refunded, except where the law requires it. If something went wrong, such as being charged twice, tell us and we'll fix it.